Family Assistance Officers

SAPD Family Assistance  Officers
 
Currently SAPD has a group of officers who volunteer their time to be members of the Family Assistance Program.
Listed Above in the attachment are specific guidelines to determine when a Family Assistance Officer
enters the life of a Active Member or Retiree to provide assistance.
 
While life occurrences impact our SAPD Family lives, there are other resources available within the City organization, SAPOA, San Antonio Fire & Police Pension Fund and SA Police Pensioners Asso..
 
It is the Responsibility of the FAMILY of the Retired Officer to contact the Chief’s Office with arrangements,
NOT the Funeral Home.
 
For situations that do not fit the criteria above, contact can made with the Chiefs Office at 210-207-7360,
to get clarification if Family Assistance should become involved or another resource utilized. 
 
** Unfortunately there was a recent situation where the Family of a Retiree was told by the Funeral Home they would handled it. They (Funeral home) contacted the Department, which it did, but told the Department THEY (Funeral Home) were handling everything. The Family never contacted the Chief’s Office. There was a last minute scramble and a Honor Guard was put together.